Account Manager / Customer Service

Job description

We are currently looking for a Russian-speaking account manager. This is a great opportunity for a bright candidate who is looking to join a growing company.

You will have strong communication skills in Russian and English. You should be comfortable on the phone and be able to answer incoming enquiries in the professional and polite manner. You will be a quick learner, proactive, problem solving candidate with the ability to communicate on different levels and work under pressure.

We are recruiting for the right candidate who is able and willing to learn new things and who will become an important part of our team.

Duties

• Handling incoming enquires
• Preparation of various documents
• Translation/Interpretation of documents
• Basic administration and general office support
• Preparation of itineraries, bookings, liaising with clients and suppliers, problem solving
• Travel outside of London including occasional trips over the weekends and evenings.

Desired Skills & Experience

• Being educated in the UK and good understanding of British education system is a must
• Being willing on occasions to work outside normal working hours (evenings and weekends)
• Being flexible, loyal and disciplined
• Previous experience working in a sales, relationship management or clients services position
• Fluency in Russian/English both written & spoken, ability to use Russian keyboard
• Quick learner
• Excellent verbal and written communication skills
• Good PC and basic administration skills.

Company Description

We are an educational consulting company which specialises in providing advice and assistance with education in the United Kingdom. We specialise in working with clients from the CIS countries. As testimony to our success we have assisted hundreds of young people into studying at the best British schools and universities.

If you feel you are the candidate we are looking for, please send your CV along with covering letter to hr@ukstudycentre.com. This position will be closed as soon as we find the right candidate, thus applying as soon as you can is highly recommended. Please be advised that we consider applications from UK-based candidates only.